Question 1

NBE Studio Times

Accepted Answer

2024
Winter Break
Wednesday, 18th December -  Monday 6th January

2025
Strategy Week
Monday, 17th February -  Friday 21st February

Spring Break
Monday, 26 May to Friday, 30 May

Summer Break
Friday, 15 August to Friday, 29 August

Summer Break
Monday, 20th October to Friday, 24th October

Question 2

What are NBE's Accessibility and Challenge Rating

Accepted Answer

Accessibility and Challenge Ratings designed for inclusivity across all our sessions.
We assess our sessions for a range of abilities, requirements, and challenges.

Independence and challenge rating.
There are many variants and levels of abilities for gauging suitable session, so it is important to provide a range for different levels of need.

Level 1 YELLOW
The safest and easily accessible . 
Minimal incline or uneven terrain. 
Provision of comprehensive mobility equipment including Changing Places Toilet or Disabled Access Toilet
Accessible parking, places for waiting and seating

Level 2 BLUE
Confident mobility scooter or wheelchair users 
Great experience for ambulatory participants or and those with complex medical or mobility needs 
Inclusive provisions for confident visually and hearing impaired people
Provision of standard accessible Toilet
Venue may not have free parking however less than 5 minutes from bus or train station.

Level 3 PURPLE
Up to participant discretion will be accessible for ambulatory and confident mobility scooter users
Steeper inclines and challenging uneven surfaces. 
People independent enough to offload equipment and require minimal assistance unless an emergency arises. 
Toilet transfer and changing requirements may vary. 
Venue may not have a car park, kiosk/visitor office and be up to 10 minutes from bus or train station.

Question 3

What kind of business is this?

Accepted Answer

NBE provides person centred social activities that help those who usually can't access inclusive well-being services for various reasons enjoy dancing, treks, and yoga sessions.

We are a CIC (Community Interest Company) so our  profits fund our social impact work.

Question 4

Why do I need to sign up?

Accepted Answer

Signing up to sessions is integral to keeping our business going.

We can't run sessions without a confirmation of how many participants will be attending. Each session requires a minimum of 8 participants to go a head.

When you sign up you unlock the opportunity to ask NBE (coach) questions ahead of the session, request referrals to other services,  stay motivated on your well-being journey, and become a part of our Global NBE NATION community.

Also, you will receive reminders ahead of sessions, access additional content, and have a say at our community socials on what happens with NBE in the future.

Question 5

What sessions do NBE provide?

Accepted Answer

Outdoor: 
Trek n Talks: Social and Fresh Air Therapy - heart and mind
Box on the Beach: Shadow Boxing session - mind and balance

In-studio and Live-streamed (Zoom): 
Rest Club: A rejuvenating session filled with soul-enriching conversation, relaxing exercises, food and arts n crafts.
Pause: Develop a positive and empowering relationship with yourself and others

Services you can book us for:
Day Retreats: Exercise, art activity, social and food 
Private Group Sessions: minimum of 45 minutes of activity with a community group, at the event, in an office, etc.

Question 6

What can you bring in expertise and in mental health?

Accepted Answer

NBE FITNESS team are qualified well-being instructors. We will be running bi-weekly events to talk about wellness, webinars to educate and discuss health, i.e. living with bi-polar and mental health in the long term, a discussion about eating disorders, running programmes for a range of health conditions, i.e. diabetes, high blood pressure to promote better health.
 
NBE FITNESS will provide access to various practitioners, from psychologists to gynaecologists, to offer our members, someone to speak to.

Question 7

How do you work with people?

Accepted Answer

NBE works with various disabilities, chronic illnesses, and neurodiverse participants.

We have a list of practitioners who can support our sessions if we need bsl, a client needs help, or support members attend via an online stream.
 
We have 1:1 sessions and offer consultation opportunities throughout their journey with NBE FITNESS so they can ask us questions before joining, set up personalised programmes or to feedback on any further adjustments for our group sessions. 
 
It is a priority for our business members can speak to us to inform us of blind sights or improvements in our work.

Question 8

Why are you in the business?

Accepted Answer

NBE FITNESS was established to create a whole life service provision platform; to provide consistent and reliable space for those seeking an inclusive space. Our CEO, Kanndiss Riley, found rarely any Black women leaders in Wellbeing space being platformed as industry leaders. When she ran her sessions in gyms or went to wellbeing expos, there were clear intersections of society not in these spaces platformed as experts, top brands or leaders. So NBE FITNESS was created to start a wave of providing intentional wellbeing space that develops around the needs of those marginalised groups to gain investments and recognition.

Question 9

Who are your providing services for?

Accepted Answer

We are running programmes for a range of people in society:
Those living with chronic illnesses and disabilities
Those who identify as part of Global Majority community
Women, Carers, Individuals who want accessible on demand wellbeing services
Young people who seeks activities outside of school/work.

Question 10

What are NBE FITNESS experiences and qualifications?

Accepted Answer

Our team are trained wellbeing practicioners:
Our CEO Kanndiss Riley is a trained dancer, teacher, Mental Health First aider and coach.
Our facilitators are trained teachers and Personal Trainers
We collaborate with people who are DBS checked, First Aiders and Mental Health trainers.

Question 11

Is NBE FITNESS Free?

Accepted Answer

NBE FITNESS is a business; none of our staff works for free, and we pay our volunteers' expenses as we appreciate people's time, knowledge/expertise, and services that should be paid for. However, we must deliver our team's services as an organisation providing space for marginalised groups, GM (Global Majority) people and having an intersectional brand.

Question 12

How much do NBE Activities cost?

Accepted Answer

We offer a variety of sessions on a range of price levels from £5 - £50.

Currently, many of our sessions offer Pay what you can 
As an attendee, you can choose the amount you'd like to pay and access our services/activities.
Head to the session page via the link below >  Select sessions you'd like to attend > select register now select >  community & quantity of tickets > then type the amount you wish to pay 
 www.nbefitness.com/sessions

Need help making the right decision, book a call head to contact us.

Question 13

What happens after I book?

Accepted Answer

If it's a block, you will receive a pack with information on how to book your eight sessions and a link to the PAR-Q form.

If it's a single session, you will receive a confirmation email and a reminder email with a link to the PAR-Q form

All booking types receive two email reminders to attend a session.

The Physical Activity Readiness Questionnaire (PAR-Q) is a standard method of uncovering health and lifestyle issues before an exercise programme starts.

Question 14

What do I need to bring?

Accepted Answer

For Trek n Talks:  comfortable walking footwear, Extra layers often something water proof, bag with any medication is bought with you e.g., asthma pump or epi pen

For Studio Sessions: Wear what feels comfortable, towel, bag with any medication is bought with you e.g., asthma pump or epi pen

Question 15

What to do if I'm running late?

Accepted Answer

Please TEXT NBE at 07706547138 providing your full name
and estimated delay time.

Question 16

What to do if I'm feeling unwell?

Accepted Answer

Please take a lateral flow COVID test and inform NBE by
email if you cannot attend at nbefitness@gmail.com

Remember that many members of our community are living
with co-occurring conditions: let’s keep each other’s safe!

Question 17

What if I need to cancel or can't attend

Accepted Answer

If you can’t attend, please email NBE at nbefitness@gmail.com as
soon as possible/as soon as you are aware you need can no longer attend.

This allows us to open up a space for the session, ensure no one misses out.

Question 18

Can I bring a support person?

Accepted Answer

If you need to bring a support person to assist your participation please bring them along all are welcome.

Have any questions email nbefitness@gmail.com ASAP with your name and the name of your support person specifying your questions and we will get back to you.

Question 19

Photo Consent

Accepted Answer

Photos are taken during the event for promotional and marketing purposes, for NBE FITNESS. We will ask for consent at the beginning of sessions, feel free to express if you don't wish to be photographed.

Question 20

First Aid and Session Support

Accepted Answer

Our qualified First Aider has the First Aid pack.  Please notify the session leader or a member of the team of any medical, mental health, neurodiverse condition, disability or impairment that may affect your session, in order that we are able to support your experience.

Please advise if you have a hearing or visual impairment as we have equipment to support this.

Question 21

Diversity & Inclusion

Accepted Answer

NBE has a strong zero tolerance to discrimination. We fully Inclusive for disability, age, race, ethnicity, gender, sexual orientation, educational background and national origin.  Our sessions are designed for folks living chronic illness & disabilities. We offer sensory support for visual and hearing impairments, so that no one need miss out on their enjoyment.

Question 22

Safeguarding

Accepted Answer

Any safeguarding concerns, always approach the walk leader in the first instance. (Contact details below in confidence)

Question 23

Hidden Disabilities

Accepted Answer

Ahead of session we ask participants to fill out a PAR-Q - Physical Activity Readiness Questionnaire  is designed to determine an individual's safety when starting a session with NBE.

Our team hold valid First Aid and Mental Health First Aid training. So are competent to assist in an emergency.

We respect all medical privacy, but we do ask that you advise our group leader (in confidence) during the booking process of any medical condition which may need additional support or allowance such as...

Heart / Cardiac condition
Asthma 
Bladder or Bowel condition 
Epilepsy
Lung condition requiring additional oxygen
Anaphylaxis / Severe Allergy
Metabolic Condition (Diabetes)
Neurological or Neuromuscular condition
Autoimmune condition
Any other condition, diagnosed or undiagnosed which may require assistance or may be triggered during the session.

Question 24

Risk Assessments & Policies

Accepted Answer

Our sessions are Risk Assessed by the NBE Team. We also continue to assess throughout the duration of the session.

We have a Covid19 Risk Assessment in line with current UK Government recommendations and guidelines. All risk assessments are available to see during each session.

Question 25

Session Quorum

Accepted Answer

Due to the cost of running the session, sessions may be postponed if there are fewer than eight attendees. You can find all the details about this event on our website.

Question 26

Session Terms & Conditions

Accepted Answer

Terms & Conditions
You will receive a ticket when you RSVP to a session.
You will receive an email with a par-q: Physical Activity Readiness Questionnaire to be sent back at least 2 hours before the session.
You can find all the details about the event on the NBE FITNESS CIC website.
If you have any questions or issues, contact NBE FITNESS CIC at nbefitness@gmail.com.

Question 27

Refund & Cancelation Policy

Accepted Answer

If you can't attend the session, please let us know via email at nbefitness@gmail.com.
If you have purchased a block and notify us 48 hours in advance, we will automatically defer your session booking to another day.

There are no refunds or carry-over for members if you miss a session. Please note that I do not respond or reach out between 1 hour to 24 hours in advance to inform you of this. We won't be able to offer a refund or deferral.

If you arrive late to a session by a few minutes, you won't be able to join the in-person session. All attendees, whether online or in-person, must log in at least 5 minutes before the session begins.

ANY QUESTIONS?

Frequently asked questions